Apr 44 minEnhancing Access Control with Privileges in Pega ApplicationsIn Pega applications, maintaining robust access control mechanisms is vital for ensuring data security and operational integrity. While...
Apr 32 minOptimizing Operations: External Data Integration Strategies for Pega Customer ServiceIn today's fast-paced customer service landscape, leveraging external data sources can significantly enhance the efficiency and...
Apr 22 minEnhancing Agent Efficiency: Configuring Common Phrases in Pega Customer Service ApplicationsAbstract: Efficiency in customer service operations is paramount. Discover how configuring common phrases for agents in Pega Customer...